Privacy without the fine-print fog.

1. Who we are and what this policy covers

Rossy is provided by LANMERG (“Rossy,” “we,” “us,” or “our”). This Privacy Policy applies when you use the Rossy mobile application, contact our support team, submit a safety report, or otherwise interact with services that link to this policy.

By using Rossy, you acknowledge the practices described here. Where applicable law requires consent, we ask for it separately and you may withdraw it through device settings, in-app controls, or by contacting us.

2. Information we collect

We collect information you provide, information generated when you use Rossy, and limited information from service providers. The exact categories depend on the features you use, your device, app version, and region.

Approximate location

We may infer an approximate region from an IP address for security, legal compliance, localization, and service availability. Rossy does not access precise GPS location unless a clearly identified feature requires it and you grant permission.

Information from others

We may receive transaction confirmations from Google Play, attribution or campaign information from analytics providers, and reports about an account or content from other users. We may combine that information with records associated with your account.

3. Device permissions

Rossy requests permissions only when needed for a feature. Android settings let you review or revoke most permissions at any time.

4. How we use information

• Provide accounts, messaging, calls, profiles, purchases, customer support, and other requested features.
• Personalize language, recommendations, feature order, and service experience.
• Authenticate users, secure accounts, detect bots, spam, scams, abuse, and payment fraud.
• Enforce our Terms of Use, investigate reports, remove prohibited content, and protect users.
• Measure app performance, diagnose crashes, improve reliability, and develop features.
• Send service, security, moderation, purchase, and policy communications.
• Measure campaigns and show or evaluate advertising where permitted by your settings and applicable law.
• Comply with law, lawful requests, and child safety obligations.

We do not sell payment card details. We do not use camera or microphone access in the background to secretly record you.

5. When information is disclosed

We disclose information only as needed to operate Rossy, follow your direction, protect the service, or comply with law.

• Other users: profile information and content you intentionally make visible or send to them.
• Service providers: hosting, storage, real-time communications, messaging, customer support, moderation, security, analytics, attribution, and payment-support vendors acting under contractual restrictions.
• Google Play: purchase processing, subscription management, integrity, and app distribution.
• Safety and legal recipients: regulators, courts, law enforcement, emergency services, child protection bodies, or NCMEC where disclosure is legally required or reasonably necessary to address serious harm.
• Business transactions: a buyer, successor, or adviser involved in a merger, acquisition, financing, reorganization, or sale, subject to appropriate confidentiality protections.

Third-party technologies

Depending on app version and region, Rossy may use providers such as Agora for real-time audio/video, RongCloud for messaging, and Adjust for attribution and analytics. These providers may process device identifiers, network data, communications data, or usage events only for the relevant service. The production SDK inventory and Google Play Data safety declaration must remain consistent with this policy.

6. Legal bases

Where laws such as the GDPR require a legal basis, we rely on: performance of our contract to provide Rossy; legitimate interests in security, support, moderation, analytics, and improvement; consent for permissions or optional processing where required; and compliance with legal obligations. We balance legitimate interests against your rights and expectations.

7. How long we keep information

We retain information only for as long as needed for the purposes described above. Retention depends on the data type, account status, safety needs, legal duties, and dispute or fraud risks.

• Active account and profile information is generally kept while your account remains active.
• Messages and uploaded content are kept as needed to deliver the service and may be removed earlier by product controls or moderation.
• Transaction records may be retained for accounting, tax, fraud prevention, chargeback, and legal requirements.
• Reports, enforcement records, and security logs may be retained after account deletion where reasonably necessary to protect users, prevent repeat abuse, establish legal claims, or comply with law.
• Backups are deleted or overwritten on a scheduled cycle and are isolated from ordinary use.

When retention is no longer necessary, we delete, anonymize, or securely isolate the information.

8. Security

We use administrative, technical, and organizational safeguards designed to protect information, including access controls, secure transmission, logging, vendor review, and incident response. No system is completely secure. Protect your device, do not share account access, and contact us if you suspect unauthorized use.

9. International data transfers

Rossy and its providers may process information in countries other than yours. Where required, we use recognized safeguards such as contractual protections and evaluate local legal requirements. Those countries may have different privacy laws from your home jurisdiction.

10. Your choices and privacy rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of certain personal data; withdraw consent; and appeal a privacy decision. You may also have a right to opt out of certain targeted advertising, sale, or sharing as those terms are defined by local law.

• Edit available profile information and communication settings in Rossy.
• Control permissions and notifications through Android settings.
• Manage Google Play purchases and subscriptions through Google Play.
• Request privacy assistance at techlanmerg@gmail.com.

We may verify your identity before completing a request. Authorized agents may submit requests where permitted by law. We will not discriminate against you for exercising a privacy right.

11. Account and data deletion

You can initiate deletion inside Rossy through Profile / Personal Center → Settings → Delete Account, or use our external Rossy Account Deletion page if you no longer have the app.

A valid deletion request permanently closes the account and deletes or de-identifies associated data under our control. We also instruct relevant processors to delete associated data where required. We may retain limited records for security, fraud prevention, legal compliance, payment reconciliation, or the establishment and defense of legal claims, as explained in the retention section.

Deleting Rossy does not automatically cancel a Google Play subscription. Cancel active subscriptions in Google Play before or after submitting your request.

12. Children and age restrictions

Rossy is only for people aged 18 or older who have reached the age of legal majority where they live. We do not knowingly allow minors to create or use accounts. If we learn that a minor is using Rossy or that we collected a minor's information, we will investigate, restrict the account, and delete information as appropriate.

Report suspected underage use, grooming, sexual exploitation, or CSAM through Rossy's in-app reporting tools or to techlanmerg@gmail.com. Review our Child Safety Standards for details.

13. Changes to this policy

We may update this policy to reflect product, legal, or operational changes. We will post the revised policy with a new effective date and provide additional notice where required. Material changes apply prospectively unless law permits otherwise.

14. Contact LANMERG

For privacy questions, rights requests, or complaints:

Developer: LANMERG
App: Rossy
Email: techlanmerg@gmail.com

If you are located where a data protection authority accepts complaints, you may also contact that authority. We encourage you to contact us first so we can address your concern.